Nana Bambi's — Operations
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Departments
Feeds
Feeds & Supply
Drive-through hub for local farmers
🌍 Public Page 📋 Ops & SOPs 📦 Stock Inventory 💰 Finance & Costs
Market
Market
Fresh produce, dairy, eggs & local goods
🌍 Public Page 📋 Farm Shop Ops 🥬 Market 💰 Finance & Costs
Deliveries
Deliveries
Farm to door, packed cold, on schedule
🌍 Public Page 📋 Logistics Ops 🚘 Delivery & Drivers 💰 Finance & Costs
Poultry
Poultry
Native breeds, free-range, eggs & meat
🌍 Public Page 📋 Ops & SOPs 🩺 Health & Biosecurity 💰 Finance & Costs
Livestock
Livestock
Rotational grazing, dairy goats, carabao
🌍 Public Page 📋 Ops & SOPs 🌿 Big Farm 💰 Finance & Costs
Marine
Marine & Seafood
Bay to cold chain, local fishermen
🌍 Public Page 📋 Ops & SOPs 💰 Finance & Costs
Regen
Regen. Gardening
Syntropic agroforestry & food forest
🌍 Public Page 📋 Ops & SOPs 💰 Finance & Costs
Nursery
Nursery & Soil
Seedlings, compost & the cycle
🌍 Public Page 📋 Ops & SOPs 💰 Finance & Costs
Panaderia
Panaderia
Local bakery, every morning before sunrise
🌍 Public Page 📋 Ops & SOPs 💰 Finance & Costs
Butcher
Butcher
Grass-fed, pasture-raised, paddock to counter
🌍 Public Page 📋 Ops & SOPs 💰 Finance & Costs
Cafe
Alejandro's Cafe
Take your time, build something that lasts
🌍 Public Page 📋 Ops & SOPs 💰 Finance & Costs
Training
Slow Food & Training
Knowledge learned, taught & shared
🌍 Public Page 📋 Training Ops 💰 Finance & Costs
Department

Alejandro's Cafe

Farm-to-table dining on the upper deck. Treetops-inspired show kitchen, charcoal grill, elevated views. Not fast food — slow food done right. Every ingredient from the farm or known local sources. The menu follows the season, not the other way around.

Design heritage: This kitchen and restaurant is modelled on the Treetops Restaurant at Travelodge Mirambeena Resort Darwin, where Aido worked for 5 years as chef, poolside chef, restaurant FOH manager, poolside manager, and functions coordinator. Elevated dining overlooking tropical gardens. Show kitchen visible from the dining floor. Glass barrier safety. Two-level service. That model, built into a container-frame farm hub in Bicol.

Sections

SectionLocationJump
Design & LayoutUpper level overviewOpen
Kitchen StationsRear reefer + charcoal areaOpen
MenuSeasonal farm-to-tableOpen
Service FlowOrder to tableOpen
Spoke Supply ChainAll 12 spokes into kitchenOpen
Coffee & DrinksCafe counterOpen
Daily Shift TimelineOpen to closeOpen
Front of HouseService standardsOpen
Staffing & JDsKitchen + FOH rolesOpen
Food CostingCost control & pricingOpen
EOD ProceduresClose-down, count, reconOpen
Community HubEvents, tours, slow foodOpen

Design & Layout — Treetops Model

Darwin Reference — Treetops Restaurant, Travelodge Mirambeena

Elevated restaurant overlooking tropical pool gardens. Indoor AC dining + open terrace. Show kitchen with glass barrier — guests see chefs work. Separate prep area behind wall with pass-through opening. Food lift between floors for function service. Poolside kitchen served ground-floor bar and pool area simultaneously.

Also: Frontier Hotel Darwin, 7th floor rooftop restaurant — fine dining, full service lift to ground floor pub and function rooms.

Upper Level Layout — ~203m²

The cafe occupies the entire upper floor of the U-shape container frame. Kitchen is housed in the rear reefer container (20ft + 40ft = 18.25m wide). Dining, charcoal cook area, and viewing decks fill the clear span and overhangs.

REAR (Earth Rampart Side — Ramp Access) ┌──────────────────────────────────────────────────────────┐ │ REAR REEFER CONTAINER │ │ ┌─────────────┬──────────────┬─────────────────────────┐│ │ │ COLD STORE │ PREP AREA │ HOT KITCHEN ││ │ │ (walk-in) │ wall + pass │ (glass barrier to ││ │ │ │ through │ dining floor) ││ │ └─────────────┴──────────────┴─────────────────────────┘│ ├─────────┐ ┌───────────┤ │ LEFT │ DINING FLOOR │ RIGHT │ │ WING │ │ WING │ │ CONT. │ Tables + Seating (indoor AC) │ CONT. │ │ │ │ │ │ Coffee │ ┌────────────────────────┐ │ Service │ │ Counter │ │ CHARCOAL COOK AREA │ │ Station │ │ + Bar │ │ (open grill, visible │ │ + POS │ │ │ │ from all seating) │ │ │ │ │ └────────────────────────┘ │ │ ├─────────┘ └───────────┤ │ │ │ FRONT VIEWING DECK (Open Air) │ │ Overhang 1.5-2m — Balustrades — Views │ │ Over grass area, pond, gardens below │ │ │ └──────────────────────────────────────────────────────────┘ FRONT (Public Entry)

Key Design Principles

Show Kitchen

Glass barrier between hot kitchen and dining floor. Guests see chefs cook. Wall separates prep from cooking. Pass-through opening for plating. Same model as Treetops Darwin.

Charcoal Cook Area

Open charcoal grill in the centre of the dining space. Inasal, grilled seafood, pork belly, vegetables. Smoke and sizzle visible to every table. Ventilation hood above, open sides for airflow.

Elevated Dining

Upper deck overlooking the front gardens, pond, and surrounding landscape. Indoor AC section for comfort. Open-air terrace with balustrades around the perimeter. Breeze and views.

Two-Level Service

Ground floor: farm shop, butcher, market. Upper floor: cafe, kitchen, deck. Connected by earth ramp (rear, forklift-rated) and public stairs (front). Deliveries come up the ramp; guests come up the stairs.

Kitchen Stations

Kitchen operates out of the rear reefer container (temperature-stable, insulated by earth rampart). Charcoal grill is separate, positioned in the open dining area. Total kitchen footprint: ~40m² enclosed + ~12m² charcoal area.

1
Cold Store
Walk-in chiller in rear 20ft reefer section. Daily produce, dairy, meat from butcher. 2-4°C. FIFO rotation. Separate raw meat shelf from produce.
2
Prep Station
Behind the wall from hot kitchen. Vegetable prep, meat portioning, sauce production, mise en place. Stainless bench, cutting boards (colour-coded), hand wash basin.
3
Hot Kitchen
Behind glass barrier. Gas burners (4-ring), stock pot station, wok burner, flat griddle. Exhaust hood. All sauces from scratch. Pass-through window to plating area.
4
Plating & Pass
Pass-through between kitchen and dining. Chef plates, calls order, FOH picks up. Heat lamps keep food hot. Order tickets on rail. Quality check before every plate leaves.
5
Charcoal Grill
Open station in dining area. Dedicated grill cook. Chicken inasal, pork belly, whole fish, grilled vegetables. Charcoal stored dry below. Ventilation hood above. Visible from every seat.
6
Wash-Up
3-compartment sink + drain board. Behind prep area. Separate from food prep. Pot wash, dish wash, sanitise. Grease trap drain. Dishwasher when volume justifies.
7
Dry Store
Rice, oil, condiments, canned goods, spices. Wire shelving off the floor. Stock rotation FIFO. Weekly inventory count. Reorder triggers on whiteboard.
8
Coffee & Drinks
Left wing container — dedicated counter. Brewed coffee, pour-over, cold brew, fresh juice (calamansi, mango, buko), dairy milk drinks. Separate POS if needed.

Prep Flow

Cold Store
Pull AM stock
Prep Station
Cut, portion, mise
Hot Kitchen
Cook to order
Pass / Grill
Plate & check
FOH Pick-Up
To table

Kitchen Rules — Non-Negotiable

Service Flow — Order to Table

Guest Seated
FOH greets
Order Taken
Docket written
Docket to Pass
Kitchen receives
Chef Calls
Station fires
Quality Check
Chef inspects
FOH Runs
Food to table

Docket System

Timing Standards

StageTarget
Greeting after seating< 1 minute
Water served< 2 minutes
Order taken< 5 minutes of seating
Drinks served< 5 minutes of order
Food served — rice meals / soups10-15 minutes
Food served — grill items15-20 minutes
Table cleared after plates finished< 3 minutes
Bill presented< 2 minutes of request

Spoke Supply Chain — Farm to Kitchen

The cafe is the hub where all 12 spokes converge. Every spoke feeds the kitchen. This is the single biggest operational advantage — ingredients arrive fresh, daily, at internal cost. No middleman, no markup, no cold chain break.

Market Butcher
Beef cuts, pork cuts, offal, bones for stock, sausages, longganisa, tapa
Regen Gardening
Daily harvest — leafy greens, herbs, eggplant, tomato, chilli, kangkong, moringa, squash
Poultry
Whole chicken, chicken pieces, eggs (free-range), quail eggs
Livestock
Fresh milk (cow/goat/buffalo), yoghurt, kesong puti, bone stock
Marine & Seafood
Catch of the day — fish, shrimp, squid, octopus, shellfish, seaweed
Panaderia
Pan de sal, ensaymada, bread rolls, pastries, dessert bases
Market
Rice, cooking oil, condiments, canned goods, specialty dry goods
Feeds & Supply
Charcoal, cleaning supplies, packaging, disposables
Nursery, Soil & Compost
Edible flowers, specialty herbs, microgreens (future)
Deliveries
Outbound — meal deliveries, catering runs, event supply
Slow Food & Training
Cooking classes, farm tour lunches, training meals, demo events
Alejandro's Cafe
THIS SPOKE — consumes from all others, the final product

Daily Requisition Process

TimeActionWho
5:00 AMGarden harvest delivered to kitchen cold storeGarden team
5:30 AMButcher delivers pre-portioned meat order (placed previous evening)Butcher
6:00 AMPanaderia delivers fresh bread and pastriesBakery team
6:00 AMEggs collected from poultry, delivered to kitchenPoultry team
6:30 AMSeafood delivery (if available — depends on catch)Marine team
6:30 AMFresh milk delivered from dairy (chilled)Dairy team
7:00 AMChef checks all deliveries, signs off, updates daily menu boardHead Chef
Requisition rule: All spoke-to-kitchen transfers logged on internal requisition form. Item, quantity, date, spoke, received by. This feeds into food costing. No informal "just grab some from the garden" — everything tracked.

Coffee & Drinks

Dedicated counter in the left wing container. Philippine-sourced coffee — Bicol-grown if available, Benguet or Bukidnon single-origin otherwise. Simple preparation done well. Not competing with specialty coffee shops. Honest, good coffee.

Coffee SOPs

Daily Shift Timeline

4:30-6:00Kitchen Prep
6:00-7:00Receive + Check
7:00-10:00Breakfast Service
10-10:30Reset
10:30-14:00Lunch Service
14:00-15:00Merienda
15:00-19:00Dinner Service
19:00-20:30Close Down
TimeActivityWho
4:30 AMKitchen opens. Lights, gas, equipment check. Start stocks, sauces, marinades. Rice on.Head Chef + Prep Cook
5:00-6:00Receive deliveries — garden, butcher, panaderia, eggs. Check quality, sign off, store.Head Chef
6:00Mise en place. Vegetable prep, meat portioning, sauce finish. Charcoal lit.All kitchen
6:30FOH morning shift arrives. Tables wiped, set. Coffee brewed. Float counted into POS. Daily menu board written.FOH Morning
7:00DOORS OPEN — Breakfast service. Pan de sal, silog meals, coffee, eggs.All staff
10:00Breakfast winds down. Quick reset — restock charcoal, check cold store, prep for lunch rush.Kitchen
10:30Lunch service begins. Full menu available. Grill fires high.All staff
11:00FOH afternoon shift arrives. Handover — covers so far, specials status, 86 list, any issues.FOH Morning → Afternoon
13:00FOH morning shift ends. Afternoon crew takes over fully.FOH Afternoon
14:00Lunch rush done. Merienda items — snacks, coffee, sweets. Kitchen preps for dinner.Kitchen + FOH
15:00Dinner prep. Fresh mise en place, restock grill, sauce top-up. Menu board updated if anything 86'd.Kitchen
17:00Dinner service picks up. Full menu + daily specials.All staff
19:00Last orders called. Kitchen starts close-down. Grill shut off.Head Chef calls it
19:30Kitchen deep clean begins. Equipment off, benches scrubbed, floors mopped, drains flushed, cold store temps logged.Kitchen team
20:00FOH close-down. Tables cleared, swept, set for morning. Lights down. Rubbish out. Garden waste to compost.FOH Afternoon
20:00EOD procedures — cash count, POS reconciliation, stock count, waste log, order for tomorrow.Shift Manager
20:30Premises locked. Security lights on. Done.Shift Manager
86 list: Items that have run out are written on the 86 board at the kitchen pass. FOH checks before taking orders. No selling what we don't have.

Front of House — Service Standards

The cafe is a gathering space. Relaxed, unhurried. Staff trained in hospitality — welcoming, patient, knowledgeable about the food and the farm. Every guest should feel like they're eating at someone's home, not a restaurant.

FOH Rules

Seating Capacity

AreaCoversNotes
Indoor AC dining24-306-8 tables x 4 covers, enclosed section
Front viewing deck20-245-6 tables, open air, balustrade views
Side terrace8-122-3 tables, quieter, garden view
Ground floor picnic area16-204-5 picnic tables on grass, pond side
Total capacity68-86Comfortable max without rushing

Staffing & Job Descriptions

RoleShiftKey ResponsibilitiesJD
Head Chef / Executive Chef 4:30 AM — 3:00 PM (split if needed) Menu development, daily prep direction, quality control at the pass, food costing, supplier relations, kitchen team management, training View
Second Cook 6:00 AM — 2:00 PM / 2:00 PM — close Hot kitchen station, fires dishes on call, covers chef's station during breaks, charcoal grill backup TBD
Prep Cook 4:30 AM — 12:30 PM All mise en place, vegetable prep, meat portioning, sauce production, stock maintenance TBD
Grill Cook 6:00 AM — 2:00 PM / 2:00 PM — close Charcoal grill station, all inihaw items, charcoal management, grill cleaning TBD
Kitchen Hand / Wash-Up 6:00 AM — 2:00 PM / 2:00 PM — close Dish wash, pot wash, floor cleaning, rubbish, receiving deliveries, basic prep assist TBD
FOH Morning 5:00 AM — 1:00 PM Opening, bakery retail, breakfast/morning service, coffee station, lunch rush handover View · DOCX
FOH Afternoon 11:00 AM — 7:00 PM Lunch rush, afternoon trade, dinner service, close of business, POS recon, premises lockup View · DOCX
Cashier 7:00 AM — 3:00 PM / 3:00 PM — close POS operation, payment processing, docket reconciliation, float management, daily cash count TBD
Minimum crew: Phase 1 launch runs with Head Chef + 1 Cook + 1 FOH + 1 Kitchen Hand = 4 people. Scale up as covers grow. Phase 1 target: 40-50 covers/day. Full crew (8 staff) when hitting 70+ covers consistently.

Food Costing & Cost Control

Costing Method

Every dish has a recipe card with ingredient costs. Ingredients sourced from farm spokes are costed at internal transfer price (production cost, not retail). External purchases costed at actual purchase price. Recipe cards reviewed monthly or when ingredient prices change.

MetricTargetRed Flag
Blended food cost %28-32%> 35% for 2 weeks
Beverage cost %15-22%> 28%
Waste (% of purchases)< 3%> 5%
Covers per labour hour4-6< 3

Cost Control Procedures

EOD Procedures — Close of Business

Separated procedures. Cash count, POS recon, and stock count are three separate processes done by the shift manager. They must reconcile independently before sign-off. No shortcuts, no estimates, no "she'll be right". Count it, match it, log it.

1. Cash Count

StepActionDetail
1.1Clear the tillRemove all cash from POS drawer. Count notes and coins separately. Record on cash count sheet.
1.2Count floatSeparate the opening float (standard amount — P2,000). Set aside. This goes back in tomorrow.
1.3Count takingsRemaining cash = today's cash takings. Record. Bundle notes by denomination.
1.4Record non-cashGCash total from GCash app. Card total from terminal batch (if applicable). Record separately.
1.5Calculate totalCash takings + GCash + Card = Total revenue for the day.

2. POS Reconciliation

StepActionDetail
2.1Run Z-reportPrint/export POS end-of-day report. Shows total sales, voids, discounts, by payment method.
2.2Match cash to POSPOS cash total must match physical cash count from Step 1.3. Variance recorded.
2.3Match GCash to POSPOS GCash total must match GCash app total. Variance recorded.
2.4Check voidsEvery void has a reason written. Chef or shift manager must have approved each void during service. No unexplained voids.
2.5Check discountsEvery discount has an approval. Staff meals logged separately. Senior/PWD discounts have ID numbers recorded.
2.6Variance actionVariance < P50: log and move on. P50-200: investigate same day. > P200: report to management immediately.

3. Stock Count

StepActionDetail
3.1Cold store countPhysical count of all proteins, dairy, produce. Record on stock sheet.
3.2Dry store countRice (kg remaining), oil, condiments, disposables. Record.
3.3Drinks countCoffee beans (g), juice fruits, cups, sugar, milk remaining. Record.
3.4Charcoal countBags remaining. Note if below 2-day supply — reorder trigger.
3.5Waste logRecord all items thrown out today. Reason for each.
3.6Place tomorrow's orderBased on closing stock and expected covers, place requisition to spokes for morning delivery.

4. Kitchen Close-Down

#Task
4.1All gas off. Pilot lights off. Verify.
4.2Grill: charcoal extinguished (water + cover), grill grates scrubbed, ash cleared
4.3All benches scrubbed with food-safe sanitiser
4.4Cutting boards sanitised and stood upright to dry
4.5All food stored, labelled, in cold store. Nothing left on benches.
4.6Cold store temps logged: chiller (2-4°C), freezer (-18°C or below)
4.7Floors swept and mopped — kitchen, prep, wash-up, dining floor
4.8Drains flushed. Grease trap checked (weekly deep clean, daily visual).
4.9Rubbish removed to bins. Food waste to compost (Nursery spoke).
4.10Lights off. Equipment off. Walk-through check. Lock up.

5. Sign-Off

Shift manager signs the EOD sheet confirming: cash counted, POS reconciled, stock counted, kitchen closed, premises secure. Sheet filed. Copy to finance weekly.

EOD Stock Count

End-of-day physical count for this spoke. Opening stock auto-loads from previous day's closing. Enter physical count — variance calculates automatically. Flagged items are highlighted.

Cafe as Community Hub

The cafe is more than a restaurant. It's the front door to the whole operation. Guests eat here, learn here, meet here. Farm tours start from the upper deck. Training events run in the dining space after service. Farmer meetings over coffee. Weekend cooking classes. This is where the Slow Food & Training spoke comes alive.

Farm Tours

Depart from the cafe upper deck. Guest has coffee, gets a briefing, walks the farm with a guide. Returns for lunch. The cafe is the start and finish point.

Cooking Classes

Weekend events in the charcoal cook area. Chef demonstrates, guests cook. Filipino cuisine — adobo, sinigang, inihaw. Ingredients from the farm. Integration with Slow Food spoke.

Farmer Meetings

Coffee and conversation. Local farmers welcome to use the space. Agricultural extension officers, DA reps, BFDC meetings. Build relationships. Be the community gathering point.

Training Events

Staff training runs in the cafe during non-service hours. Food safety, service standards, menu knowledge. External training providers can use the space — fee or reciprocal arrangement.