Nana Bambi's — Operations
Staff access only
HSE — Kitchen

Kitchen Safety & Chemical Register

Common sense rules, chemical safety, SDS folder requirements, and the register for every cleaning product on site. Applies to Alijandro's Kambingan, Panaderia, Katayan wash-down, and the breezeway cleaning area.

We use biodegradable, eco-friendly cleaning products only. Our wash-down waste drains through fat traps and septic gardens to a natural bamboo boundary. What goes down the drain must be safe for the soil, the water, and the people downstream.

The Rule

If a chemical does not have an SDS sheet in the folder, it does not enter the site. No exceptions.

If a chemical is not on the register below, it has not been approved. Do not use it.

SDS Folder — Safety Data Sheets

A physical SDS folder must be kept in a visible, accessible location in each area where chemicals are used. The folder is not locked away — it is on the wall, within reach, at all times.

What the SDS Folder Must Contain

  • One SDS sheet per product — supplied by the manufacturer or distributor. Not a photocopy of a photocopy. Current version.
  • Product name — matching the label on the container exactly
  • Hazard identification — what the product can do to you (skin, eyes, ingestion, inhalation)
  • First aid measures — what to do if someone is exposed
  • Storage requirements — temperature, ventilation, what it cannot be stored near
  • Spill procedure — how to clean it up safely
  • PPE required — gloves, goggles, mask, apron
  • Disposal — how to dispose of the product and its container

SDS Folder Locations — Every Spoke

Each spoke has its own physical SDS folder on the wall. The folder contains only the SDS sheets for products approved in that spoke. The master register (below) holds the complete site list.

SpokeFolder LocationProducts in Folder
Alijandro's KambinganKitchen wall, near chemical cabinetOven cleaner, degreaser, detergent, sanitiser, glass cleaner, floor cleaner, hand soap
PanaderiaBakery prep area wallOven cleaner, detergent, sanitiser, floor cleaner, hand soap
KatayanKatayan processing room wallDegreaser, bleach, detergent, sanitiser, mould remover, floor cleaner, hand soap
MerkadoStaff area / back of houseMulti-purpose cleaner, glass cleaner, sanitiser, floor cleaner, hand soap
Feeds & SupplyOffice / counter areaMulti-purpose cleaner, floor cleaner, hand soap, dust suppression (if used)
DeliveriesDriver check-in areaVehicle wash, multi-purpose cleaner, hand soap, sanitiser (cold chain)
PoultryShed / hatchery entranceBiosecurity disinfectant, sanitiser, lime, hand soap, foot bath solution
LivestockYard office / tack roomDisinfectant, sanitiser, lime, hand soap, wound treatment
Marine & SeafoodCold chain receiving areaSanitiser, bleach, degreaser, floor cleaner, hand soap
Regen GardeningTool shedMulti-purpose cleaner, hand soap, tool sanitiser
Nursery, Soil & CompostNursery office / potting shedMulti-purpose cleaner, hand soap, pot/tray sanitiser
Slow Food & TrainingTeaching kitchen wallDetergent, sanitiser, floor cleaner, hand soap (same as Kambingan during classes)
Breezeway Wash-DownWash-down area wall (weatherproof sleeve)Degreaser (heavy), bleach, pressure washer detergent, mould remover, floor cleaner
Hub OfficeOffice cleaning cupboardMulti-purpose cleaner, glass cleaner, toilet cleaner, hand soap

Folder Maintenance

SDS Master Register

Every chemical approved for use on the entire site. This is the single source of truth. If it is not on this list, it is not approved. Each spoke folder contains only the sheets relevant to that spoke.

Kitchen & Food Preparation

#ProductTypeSpokesDilutionPPESDSSupplier
001Caustic oven cleanerCAUSTICKambingan, PanaderiaPer labelGloves, goggles, apronTBC
002Heavy-duty degreaserIRRITANTKambingan, Katayan, Wash-down, MarinePer labelGloves, gogglesTBC
003Food-safe sanitiserFOOD SAFEKambingan, Panaderia, Katayan, Merkado, Marine, Slow FoodPer labelGlovesTBC
004Detergent (general dish/surface)MILDKambingan, Panaderia, Katayan, Slow FoodPer labelGlovesTBC
005Glass / stainless steel cleanerMILDKambingan, Merkado, Hub OfficeReady-to-useGlovesTBC

General Cleaning & Floors

#ProductTypeSpokesDilutionPPESDSSupplier
006Multi-purpose cleanerMILDAll spokesPer labelGlovesTBC
007Floor cleanerMILDAll spokesPer labelGlovesTBC
008Hand soap (staff)MILDAll hand wash stationsReady-to-useNoneTBC
009Toilet cleanerIRRITANTHub Office, public toiletsPer labelGlovesTBC

Industrial & Wash-Down

#ProductTypeSpokesDilutionPPESDSSupplier
010Bleach (sodium hypochlorite)IRRITANTKatayan, Marine, Wash-down, toiletsPer labelGloves, gogglesTBC
011Mould deterrent / removerIRRITANTCool rooms, Katayan, Wash-down, wet areasPer labelGloves, goggles, maskTBC
012Pressure washer detergentIRRITANTWash-down onlyPer machine specGloves, goggles, gumbootsTBC
013Vehicle washMILDDeliveriesPer labelGlovesTBC

Biosecurity & Animal Health

#ProductTypeSpokesDilutionPPESDSSupplier
014Biosecurity disinfectantIRRITANTPoultry, LivestockPer labelGloves, gumbootsTBC
015Foot bath solutionIRRITANTPoultry, LivestockPer vet specGumbootsTBC
016Agricultural limeMILDPoultry, LivestockSpread dryGloves, dust maskTBC
017Wound treatment / antiseptic (animal)MILDLivestock, PoultryPer labelGlovesTBC

Nursery & Gardening

#ProductTypeSpokesDilutionPPESDSSupplier
018Pot / tray sanitiserMILDNurseryPer labelGlovesTBC
019Tool sanitiserMILDRegen Gardening, NurseryPer labelGlovesTBC

= SDS not yet received    = SDS in folder    Update this register when supplier is confirmed. Every new product gets a number and an SDS before it enters the site.

Spoke Quick Reference — Which Products in Which Folder

SpokeProduct Numbers in Folder
Alijandro's Kambingan001, 002, 003, 004, 005, 006, 007, 008
Panaderia001, 003, 004, 006, 007, 008
Katayan002, 003, 004, 006, 007, 008, 010, 011
Merkado003, 005, 006, 007, 008
Feeds & Supply006, 007, 008
Deliveries003, 006, 008, 013
Poultry008, 014, 015, 016, 017
Livestock008, 014, 015, 016, 017
Marine & Seafood002, 003, 006, 007, 008, 010
Regen Gardening006, 008, 019
Nursery, Soil & Compost006, 008, 018, 019
Slow Food & Training003, 004, 006, 007, 008
Breezeway Wash-Down002, 007, 010, 011, 012
Hub Office005, 006, 007, 008, 009

Preferred Supplier

Eco-friendly and biodegradable only. Our drainage system runs to a natural septic garden — chemicals must be safe for soil and water.

Primary: Plantex

Website: plantexsolution.com

Products: 100% biodegradable. Degreaser, disinfectant, multi-purpose cleaner, compost activator. Green Choice Philippines seal.

Bulk: ₱10K starter bundle. Contact PSIC office: #632-7076

Why: One concentrate does multiple jobs. Biodegradable through fat traps and septic garden. Fewer SKUs to stock.

Fallback: Chempro

Website: chempro.com.ph

Products: Full commercial range. Green-compliant formulations. Institutional/industrial focus.

Why: If Plantex can't supply volume or price doesn't work at Merkado retail margins.

Merkado Retail Model

Same bulk supply serves the kitchen, butcher, wash-down, and the Merkado. Buy concentrate in drums → decant and sell per litre / per gram as refill cleaning supplies. One supplier, one account, two revenue streams.

Chemical Storage Rules

Chemical Use in Food Areas

The Three-Step Rule

1. Clean — remove visible dirt and debris with detergent and hot water

2. Rinse — rinse all detergent residue with clean water

3. Sanitise — apply food-safe sanitiser. Allow contact time per label. Air dry.

Kitchen Safety Basics

Common sense. But write it down, because common sense is only common if everyone's been told.

Burns & Heat

Knives

Wet Floors

Gas (LPG)

Fire

Katayan-Specific Safety

Cleaning Schedule Template

Each area maintains its own cleaning schedule. Signed off daily by the person who did the cleaning, checked by the spoke manager.

TaskFrequencyProductMonTueWedThuFriSatSun
Benchtops — clean & sanitiseAfter each serviceDetergent + sanitiser
Floors — sweep & mopDaily (close)Floor cleaner
Oven / grill — deep cleanWeeklyOven cleaner (caustic)
Cool room — wipe shelvesDailySanitiser
Cool room — full cleanWeeklyDetergent + sanitiser
Drains & gratesDaily (close)Degreaser + hot water
Fat trapsWeeklyManual clean + degreaser
Exhaust hood & filtersWeeklyDegreaser
Glass / stainless surfacesDailyGlass cleaner
Toilets & hand washTwice dailyBleach + detergent
Mould check (wet areas)WeeklyMould remover
Chemical cabinet — stock checkWeekly

New Starter — Kitchen Safety Induction

First Aid Kits

Every spoke has a first aid kit. Every vehicle has a first aid kit. The master list below defines what goes in each kit. All kits are checked annually against this list and restocked. Expiry dates on all medications and items checked at audit.

The Rule

If you use something from the kit, report it to your spoke manager the same day. It gets replaced immediately — not at the next audit.

Master Kit Contents — Standard Spoke Kit

This is the baseline for every spoke. Some spokes get additional items based on their hazards (listed below).

#ItemQtyNotes
1Adhesive bandages (assorted)20Waterproof preferred
2Sterile gauze pads (various sizes)10
3Sterile wound dressing (large)2For deep cuts, heavy bleeding
4Conforming bandage roll3For wrapping wounds, sprains
5Triangular bandage2Sling, tourniquet, pad holder
6Adhesive tape (medical)1 roll
7Scissors (blunt tip)1
8Tweezers1Splinter removal
9Disposable gloves (nitrile)10 pairsLatex-free
10Antiseptic solution / wipes10Betadine or chlorhexidine
11Saline solution (wound wash)2 × 15mlEye wash / wound irrigation
12Instant cold pack2Sprains, bumps, swelling
13Burn gel / burn dressing2
14CPR face shield1Single-use barrier
15Safety pins6Securing bandages, slings
16Paracetamol (500mg)10 tabletsCheck expiry at audit
17Oral rehydration salts4 sachetsHeat exhaustion, dehydration
18First aid guide card1Laminated, Filipino + English
19Contents checklist1Taped inside lid, signed at audit

Additional Items by Spoke

SpokeAdditional ItemsReason
Kambingan / PanaderiaExtra burn dressings ×4, burn gel ×4, cling wrap (for burns)Hot oil, ovens, gas, open flame
KatayanHeavy wound dressing ×4, tourniquet ×1, blue detectable bandages ×20Knife cuts, band saw, heavy bleeding. Blue bandages visible in food.
Feeds & SupplyDust mask (P2) ×5, eye wash station (wall-mounted)Grain dust, feed dust, eye irritation
Poultry / LivestockSnake bite bandage ×2, splint ×1, antiseptic (large bottle)Animal bites, kicks, snake country, remote paddocks
Marine & SeafoodVinegar (500ml), hot water thermosJellyfish stings — vinegar for box jellyfish, hot water for other stings
Regen Gardening / NurseryInsect bite cream, sunscreen SPF50, antihistamine tablets ×10Outdoor work, bites, sun exposure, allergic reactions
Wash-Down / WorkshopEye wash pods ×6, chemical burn dressing ×2Chemical splash, pressure washer, grinding

Vehicle First Aid Kit

Every delivery vehicle, farm truck, and company vehicle carries a kit. Smaller than the spoke kit but covers the most common situations on the road or in remote paddocks.

#ItemQty
1Adhesive bandages (assorted)10
2Sterile gauze pads5
3Sterile wound dressing (large)1
4Conforming bandage roll2
5Triangular bandage1
6Adhesive tape1 roll
7Scissors1
8Disposable gloves4 pairs
9Antiseptic wipes5
10Saline eye wash1 × 15ml
11Instant cold pack1
12Burn gel sachet2
13Snake bite bandage1
14Paracetamol (500mg)6 tablets
15Oral rehydration salts2 sachets
16Emergency contact card1
17Contents checklist1

Vehicle Emergency Kit

Every company vehicle carries a full emergency kit in addition to the first aid kit. This covers breakdowns, roadside emergencies, and fire. All items checked at the same annual audit as the first aid kit.

#ItemQtyNotes
1Powder fire extinguisher (1kg ABE, vehicle-sized)1Mounted in cab or behind seat. Serviced annually.
2Early warning triangle2Reflective. Place 50m and 100m behind vehicle on breakdown.
3Emergency flashing light / beacon1LED, battery or magnetic mount. Visible at night.
4Hi-vis vest2Driver + one passenger. Worn when outside the vehicle on roadside.
5Torch / flashlight1LED, with spare batteries
6Tow rope / tow strap1Rated for the vehicle weight
7Jumper cables1 set
8Basic tool kit1Pliers, screwdriver set, adjustable wrench, electrical tape, cable ties
9Spare tyre + jack + wheel brace1 setTyre pressure checked monthly
10Rain poncho2Bicol weather — you will need these
11Drinking water (sealed)2 × 500mlReplaced every 6 months
12Emergency contact card1Company numbers, nearest hospital, police, BFP
13Vehicle registration / insurance copy1In glove box, current

Annual Audit Register

Every kit on site is audited once per year against the master list. Expired items replaced. Used items restocked. The audit is signed off by the spoke manager and countersigned by the safety officer or operations manager.

Kit LocationTypeLast AuditAudited ByNext DueStatus
Alijandro's KambinganSpoke + Burns
PanaderiaSpoke + Burns
KatayanSpoke + Katayan
MerkadoSpoke Standard
Feeds & SupplySpoke + Dust
Deliveries (office)Spoke Standard
PoultrySpoke + Snake/Animal
LivestockSpoke + Snake/Animal
Marine & SeafoodSpoke + Marine
Regen GardeningSpoke + Outdoor
Nursery, Soil & CompostSpoke + Outdoor
Slow Food & TrainingSpoke Standard
Breezeway / Wash-DownSpoke + Chemical
Hub OfficeSpoke Standard
Vehicle — Delivery 1Vehicle Kit
Vehicle — Delivery 2Vehicle Kit
Vehicle — Farm TruckVehicle Kit
Vehicle — UtilityVehicle Kit

= Not yet audited    = Audited and complete    = Items missing or expired — action required

Fire Safety, Wardens & Evacuation

Every person on site must know: where the exits are, where the assembly point is, where the nearest extinguisher is, and who the fire warden is. No exceptions.

If In Doubt — Get Out

Do not fight a fire you cannot control. Get yourself and everyone else out. Call for help. Meet at the assembly point. Count heads.

Fire Wardens

Each zone of the site has a designated fire warden. The warden is responsible for their zone during an evacuation. Wardens wear a hi-vis vest during drills and emergencies so they are identifiable.

ZoneWarden (Role)Duties
Upper Level (Kambingan, Slow Food)Kitchen ManagerClear upper level, check toilets, direct people down earth ramp to assembly point
Hub Lower Level (Merkado, courtyard, office)Merkado ManagerClear shop floor, courtyard, office. Direct people to assembly point
Katayan / BreezewayKatayan ManagerClear katayan, cool rooms (check nobody trapped inside), breezeway, wash-down area
Feeds & Right Side (Feeds, loading zone, parking)Feeds ManagerClear feeds area, stop vehicle movement, clear loading zone, direct to assembly point
Left Side / Pedestrian (Nursery, playground, petting zoo)Nursery / Slow Food ManagerClear all public areas, account for children, move people away from structures
Rear / Private Zone (Workshop, milling, bulk storage)Operations ManagerClear private road, workshop, milling area. Shut down machinery. Account for all staff.
PanaderiaHead BakerTurn off ovens and gas. Clear bakery. Confirm all out.
Chief Warden (Site)Operations Manager or most senior person on siteOverall command. Receives reports from all zone wardens at assembly point. Calls emergency services. Gives all-clear.

If the designated warden is absent, the next most senior person in that zone takes over. Wardens are trained and drilled twice per year.

Assembly Points

Assembly PointLocationFor
PrimaryCar park — far end, away from buildingsAll hub building occupants, visitors, staff
SecondaryBasketball courts (pedestrian zone, far left)If car park is unsafe or fire is on the left side of hub
Rear / PrivatePrivate road gate — outside the fence lineStaff in rear zones (workshop, milling, bulk storage)

Evacuation Procedure

  1. Alarm raised — shout "FIRE" / "SUNOG", activate nearest alarm or air horn if available
  2. Wardens sweep their zones — check every room, toilet, cool room. Nobody left behind.
  3. Everyone moves to assembly point — walk, don't run. Use nearest exit. Do not collect belongings.
  4. Wardens report to Chief Warden — "Zone clear" or "Person unaccounted for" with name and last known location
  5. Chief Warden calls emergency services — BFP (Bureau of Fire Protection) and ambulance if needed
  6. Headcount — Chief Warden confirms all persons accounted for
  7. Nobody re-enters — until Chief Warden gives the all-clear after BFP confirmation

Evacuation Routes

Escape route plans must be posted at every exit door, in every spoke, and at both ends of the cool room tunnel. Laminated. Bilingual (Filipino + English). Reviewed annually.

Note: Escape route plans and fire engineering drawings must be prepared by qualified engineers as part of the building design. These are not DIY — they require proper engineering sign-off and BFP compliance review.

Fire Extinguishers

The right extinguisher for the right fire. Using the wrong type can make it worse.

TypeColour BandUse ForNEVER Use On
ABE Dry ChemicalWhiteGeneral fires — wood, paper, flammable liquids, electricalCooking oil fires (use blanket or wet chemical)
CO2BlackElectrical fires, server/office equipmentCooking oil, outdoor (wind disperses it)
Wet ChemicalOatmealCooking oil and fat fires (deep fryers, woks)Electrical fires

Extinguisher & Equipment Locations

Simple rule: one water extinguisher + one powder (ABE) extinguisher at every major entry and exit. Fire blankets in all cooking areas. Serviced annually.

Entry / Exit PointWaterPowder (ABE)Fire BlanketLast ServiceNext Due
Kambingan — main entry (upper level)111 (near stove)
Kambingan — earth ramp exit11
Panaderia — main entry111 (near oven)
Merkado — front entry11
Katayan — main entry11
Breezeway — left entry (wash-down side)11
Breezeway — right entry (feeds side)11
Hub Office — main door11
Feeds & Supply — main entry11
Loading zone — pedestrian entry (right side)11
Cool room tunnel — rear entry11
Cool room tunnel — breezeway entry11
Workshop (private zone)111
Feeds Milling (private zone)11
Generator / Fuel storage11

Totals: 15 water extinguishers, 15 powder (ABE) extinguishers, 3 fire blankets. All serviced annually by a licensed fire equipment provider. Service tags checked. Out-of-date units replaced immediately.

Fire Hose Reels

LocationCoverageLast TestNext Due
Hub lower level — breezeway entranceKatayan, Merkado, lower hub, breezeway
Hub lower level — front (near Merkado)Courtyard, car park side, Merkado front
Upper level — near Kambingan entranceKambingan, upper walkway, earth ramp
Feeds & Supply — external wallFeeds, loading zone, right-side parking
Rear private zone — near workshopWorkshop, milling, bulk storage, generator

Hose reels tested annually — water flow, nozzle function, reel mechanism, hose condition. Tested by licensed provider. Never use a hose reel on a cooking oil fire or electrical fire.

Fire Drill Schedule

Fire Prevention

Emergency Contact — Fire

ServiceNumberNotes
BFP (Bureau of Fire Protection)160Fire emergency hotline (Philippines)
Emergency (general)911Police, fire, ambulance
Local BFP stationTBCRagay / nearest station — add local number when confirmed
Ambulance911
Chief Warden (on-site)TBCOperations Manager mobile

Emergency numbers posted at every phone, at every exit, and at the assembly point. Laminated. Visible.

Pre-Start Checklists

The Rule

Every company vehicle, machine, and piece of equipment that requires maintenance must have a pre-start checklist completed daily or before each use. No checklist = no operation.

What Requires a Pre-Start Checklist

CategoryEquipmentFrequencyResponsible Spoke
VehiclesDelivery trucks, utes, multicabsDaily / before each tripDeliveries
VehiclesTractors, farm vehiclesDaily / before useLivestock / Regen Gardening
VehiclesForkliftsDaily / before useFeeds & Supply
VehiclesMotorcycles, scooters (company)Daily / before each tripDeliveries
MachineryFeed mills, grinders, mixersBefore each useFeeds & Supply
MachineryBand saws, bone sawsBefore each useKatayan
MachineryMeat slicer, vacuum sealer, cryovacBefore each useKatayan
MachineryBread ovens, dough mixer, prooferBefore each usePanaderia
MachineryKitchen ovens, deep fryers, grillsBefore each useAlejandro's Café
MachineryPressure washerBefore each useBreezeway / Wash-down
WorkshopAngle grinder, drill press, welderBefore each useMaintenance
WorkshopChainsaw, brush cutter, mowerBefore each useRegen Gardening / Nursery
RefrigerationCool rooms, freezersDaily (temp log)Merkado / Katayan
GeneratorsDiesel generatorsWeekly test + before extended useMaintenance

Standard Vehicle Pre-Start Checklist

Standard Machine / Equipment Pre-Start Checklist

Forklift Pre-Start (Additional)

HSE Reporting & Meetings

Weekly Reporting Cycle

StepActionWhoWhen
1Pre-start checklists completed daily / before useOperatorDaily
2Checklists collected and reviewed by spoke headSpoke HeadEnd of each day
3Weekly checklists uploaded to HSE folder in spoke pageSpoke HeadEvery Sunday
4Faults, incidents, near-misses flagged immediatelyAnyoneAs they occur

Weekly Toolbox Meetings

The Rule

Spokes with 3 or more staff — weekly toolbox meeting required. Documented, minutes kept, uploaded to spoke HSE folder.

Spokes with fewer than 3 staff — no formal meeting required. Spoke head makes notes and emails CEO directly.

SpokeExpected StaffToolbox Meeting
Alejandro's Café3+WEEKLY MEETING
Slow Food & Training< 3EMAIL CEO
Feeds & Supply3+WEEKLY MEETING
Merkado3+WEEKLY MEETING
Deliveries3+WEEKLY MEETING
Katayan3+WEEKLY MEETING
Poultry< 3EMAIL CEO
Livestock< 3EMAIL CEO
Marine & Seafood< 3EMAIL CEO
Regen Gardening< 3EMAIL CEO
Nursery, Soil & Compost< 3EMAIL CEO
Panaderia3+WEEKLY MEETING

Toolbox Meeting Agenda (Standard)

Monthly HSE Cycle

StepActionWhoWhen
1Weekly spoke HSE folders consolidated into monthly spoke reportSpoke HeadLast day of month
2Monthly spoke reports uploaded to Master HSE FolderSpoke Heads1st of following month
3Monthly HSE & Operations Meeting — all heads of department conveneAll Spoke Heads + CEOFirst week of month

Monthly Meeting Agenda (Heads of Department)

HSE Folder Structure

📁 HSE Master Folder
├── 📁 Monthly Reports
│   ├── 2026-03 March.pdf
│   ├── 2026-04 April.pdf
│   └── ...
├── 📁 Alejandro's Café
│   ├── 📁 Pre-Start Checklists (weekly uploads)
│   ├── 📁 Toolbox Meeting Minutes
│   ├── 📁 SDS Folder
│   └── 📁 Incidents
├── 📁 Feeds & Supply
│   ├── 📁 Pre-Start Checklists
│   ├── 📁 Toolbox Meeting Minutes
│   ├── 📁 SDS Folder
│   └── 📁 Incidents
├── 📁 Merkado
│   └── ... (same structure)
├── 📁 Deliveries
│   └── ...
├── 📁 Katayan
│   └── ...
├── 📁 Panaderia
│   └── ...
├── 📁 Poultry (notes + CEO emails)
├── 📁 Livestock (notes + CEO emails)
├── 📁 Marine & Seafood (notes + CEO emails)
├── 📁 Regen Gardening (notes + CEO emails)
├── 📁 Nursery, Soil & Compost (notes + CEO emails)
├── 📁 Slow Food & Training (notes + CEO emails)
├── 📁 Vehicles
│   ├── 📁 Pre-Start Checklists (by vehicle)
│   └── 📁 Maintenance Log
└── 📁 Fire & Emergency
    ├── 📁 Extinguisher Inspections
    ├── 📁 Fire Drill Records
    └── 📁 First Aid Kit Audits
  

Lockout / Tagout (LOTO)

The Rule

If equipment fails a pre-start check, develops a fault during operation, or requires maintenance — it is immediately locked out and tagged. Nobody restarts it until the tag is removed by the person who placed it or an authorised maintainer.

LOTO Procedure

StepActionWho
1. STOPShut down equipment using normal stop procedure. Disconnect from power source (unplug, isolate breaker, turn off fuel valve).Operator who found the fault
2. LOCKApply padlock to energy isolator so it cannot be re-energised. Each authorised person applies their own lock if multiple people are working on the same equipment.Operator / Maintainer
3. TAGAttach a red DANGER — DO NOT OPERATE tag to the lock. Tag must include: name, date, reason, contact number.Person who locked out
4. VERIFYAttempt to start the equipment to confirm it is dead. For electrical: test with voltage detector. For hydraulic/pneumatic: bleed stored energy.Person who locked out
5. REPAIRPerform maintenance or repair. Area kept clear of unauthorised persons.Authorised maintainer
6. REMOVEOnly the person who placed the lock removes it. Confirm all tools and people are clear. Test equipment before returning to service.Person who locked out
7. SIGN OFFRecord in pre-start / maintenance log: fault found, action taken, date returned to service.Maintainer + Spoke Head

LOTO Equipment Required Per Spoke

CRITICAL — Cutting someone else's lock off is a sackable offence. The only exception: the person who placed the lock is unreachable AND the Operations Manager authorises removal with a written record. This is non-negotiable.

Manual Handling & Lifting

The Rule

No single person lifts more than 25 kg. If it's heavier, use two people, a trolley, or a forklift. No exceptions. A back injury ends a career — a trolley costs ₱2,000.

Common Heavy Items by Spoke

SpokeItemTypical WeightMethod
Feeds & SupplyFeed sacks (rice bran, corn, copra)25–50 kgTwo-person lift or sack trolley. Forklift for pallets.
KatayanWhole carcass (baboy)40–80 kgTwo-person minimum. Overhead rail / gambrel system for hanging. Never carry on shoulder alone.
KatayanWhole carcass (baka)150–300 kgOverhead rail system only. Never attempt manual lift. Forklift from vehicle to rail.
KatayanPrimal cuts10–30 kgSingle person up to 25 kg. Proper grip, knife-safe gloves.
MerkadoProduce crates / boxes15–25 kgSingle person with correct technique. Stack no higher than shoulder height.
PanaderiaFlour sacks25 kgSingle person max. Sack trolley preferred. Stack on pallets, not floor.
Alejandro's CaféLPG tanks30–50 kgTwo-person lift. LPG trolley for moving. Never drag or roll.
NurserySoil / compost bags25–40 kgTwo-person lift or wheelbarrow. Forklift for bulk pallets.
Cool RoomsFrozen pallets200+ kgPallet trolley inside cool room. Forklift for receiving. Never manual.
DeliveriesMixed loadsVariesLoad from dock height where possible. Two-person for items > 25 kg.

Correct Lifting Technique

Mechanical Aids Available

New Starter Induction & Sign-Off

The Rule

Nobody works unsupervised until their induction is complete and signed off. Day one is induction day. No shortcuts. Every item on the list is covered, demonstrated where required, and signed by both the new starter and the inducting officer.

Induction Checklist — All Staff

This checklist must be completed for every new starter, including casual, seasonal, and family helpers. Refer to Safety & Zones for the site-specific zone induction.

#ItemCoveredInitials
1Welcome & introduction to Nana Bambi's — who we are, what we do, the 12 spokes
2Site tour — all zones walked, public vs staff vs private areas explained
3Their spoke — workspace, equipment, team members, spoke head introduction
4Emergency procedures — fire exits, assembly points, fire extinguisher locations, who is the warden
5First aid — kit location in their spoke, how to report an injury, nearest first aider
6PPE requirements — what they must wear for their role, where to get replacements
7Chemical safety — SDS folder location, no SDS = no entry rule, 3-step food area cleaning
8Manual handling — correct lifting technique demonstrated, 25 kg rule, mechanical aids available
9Lockout/Tagout — what the red tags mean, never remove someone else's lock
10Vehicle & machinery zones — forklift areas, loading zones, pedestrian-only areas, horn/beacon awareness
11Biosecurity — foot baths, vehicle wash-down, quarantine areas (if applicable to their spoke)
12Typhoon procedure — overview of signal system, where to shelter, who gives instructions
13Heat stress — hydration, shade breaks, signs of heat exhaustion, buddy system outdoors
14Incident reporting — how to report an incident or near-miss, no blame culture, importance of reporting
15Toolbox meetings — when they happen, expectation to attend and contribute
16Pre-start checklists — what they are, how to complete, who to hand them to
17Company values — people first, always. Assets are insured, people are not replaceable.

Induction Sign-Off Register

NameSpokeStart DateInduction DateInducted ByNew Starter SignatureInductor Signature

Print this register and keep in the Master HSE Folder. Each spoke head retains a copy for their spoke.

Spoke-Specific Induction Add-Ons

SpokeAdditional Induction Items
KatayanKnife safety, chain mail glove fitting, band saw operation demo, carcass handling, cold chain procedures, blood/fat trap awareness
Alejandro's CaféKitchen station layout, LPG safety, deep fryer operation, burn treatment, food hygiene & handwashing, allergen awareness
PanaderiaOven operation, dough mixer safety (never reach into running mixer), burn treatment, flour dust awareness
Feeds & SupplyMill operation & LOTO, grain dust explosion risk, forklift exclusion zones, sack handling technique
DeliveriesVehicle pre-start, load securing, route safety, customer interaction, cash handling
Poultry / LivestockAnimal handling, biosecurity foot baths, snake awareness, first aid for bites/kicks, quarantine procedures
Marine & SeafoodIce handling, sharp fin/spine awareness, vinegar for stings, cold chain, wet floor management
Regen Gardening / NurseryTool safety (machete, secateurs, chainsaw), insect/snake awareness, sun protection, chemical application (if any)
MerkadoPOS operation, stock rotation, cold display maintenance, customer service, cash handling

Contractor & Visitor Management

The Rule

Anyone entering staff-only or private zones who is not a Nana Bambi's employee must sign in, receive a safety briefing, and wear a visitor lanyard. No exceptions — tradies, engineers, delivery drivers entering private areas, government inspectors, family visitors to private areas.

Public zone visitors (customers, market shoppers, café diners) do not need to sign in.

Visitor Sign-In Process

StepActionWho
1. SIGN INVisitor registers at hub office: name, company, purpose of visit, vehicle rego, expected duration, who they are visitingVisitor + Office staff
2. BRIEFING5-minute safety briefing: emergency exits, assembly point, no-go zones, PPE required for their work area, report hazards to hostOffice staff / Host spoke head
3. LANYARDIssued a VISITOR lanyard (bright orange). Must be worn and visible at all times.Office staff
4. ESCORTVisitor escorted to work area by their host. Visitor must not wander unescorted in staff/private zones.Host spoke head / staff member
5. SIGN OUTOn departure: return lanyard, sign out with time, confirm all tools/equipment removed from siteVisitor + Office staff

Contractor Requirements (Working on Site)

Contractors performing work (construction, electrical, plumbing, welding, tree work, etc.) must also:

Visitor Sign-In Register

DateNameCompanyPurposeVehicleHostTime InTime OutLanyard #

Print and keep at hub office reception. Full registers filed in Master HSE Folder monthly.

Incident & Near-Miss Reporting

The Rule

Every incident and every near-miss gets reported. No blame culture. We don't punish people for reporting — we punish people for hiding. A near-miss today is an injury tomorrow. Reporting is how we fix things before someone gets hurt.

What Must Be Reported

CategoryExamplesTimeframe
SERIOUS INJURYBroken bone, deep laceration, burn requiring hospital, animal attack, vehicle accident with injury, fall from height, electric shockImmediately — call 911 first, then report
MINOR INJURYCut needing first aid, minor burn, slip/trip, strain, insect bite/sting requiring treatmentSame day — first aid first, then report before end of shift
PROPERTY DAMAGEVehicle collision, equipment breakage, structural damage, fire (even if extinguished), chemical spillSame day
NEAR-MISSAlmost got hit by forklift, load nearly fell, slipped but didn't fall, saw exposed wiring, smelled gas leak, found exit blockedSame day — these are the most important reports
HAZARD SPOTTEDBroken step, missing guard, worn cable, cracked extinguisher, expired first aid supplies, unsafe behaviour by othersSame day

How to Report

Incident / Near-Miss Report Form

INCIDENT / NEAR-MISS REPORT

Date & Time of Incident
Location (spoke / zone)
Reported By
Person(s) Involved
Type☐ Serious Injury   ☐ Minor Injury   ☐ Property Damage   ☐ Near-Miss   ☐ Hazard
Description of Incident(What happened, what were you doing, what went wrong)
Injury Details (if any)(Body part, nature of injury, first aid given, hospital?)
Witnesses
Immediate Action Taken
INVESTIGATION (Spoke Head / Operations Manager)
Root Cause(Why did it happen? Go beyond "they weren't careful")
Corrective Action(What will we change to prevent this happening again?)
Corrective Action Assigned To
Target Completion Date
Spoke Head Signature & Date
CEO Notified (serious only)☐ Yes   ☐ N/A    Date: ________

Print multiple copies and keep a stack in every spoke. Blank forms also available at hub office.

Heat Stress & Hydration

The Reality

Bicol averages 32–36°C with high humidity from March to June. Heat index regularly exceeds 40°C. Outdoor spokes (Regen Gardening, Nursery, Poultry, Livestock) and hot indoor areas (Kambingan kitchen, Panaderia ovens, Katayan wash-down) are high-risk zones for heat-related illness.

Heat stroke kills. Heat exhaustion ends a working day. Both are 100% preventable.

PAGASA Heat Index Action Levels

Heat IndexDanger LevelOperational Response
27–32°CCAUTIONNormal operations. Hydration reminders. Water stations stocked.
33–41°CEXTREME CAUTIONMandatory 10-minute shade break every hour for outdoor workers. Cold water at every work station.
42–51°CDANGEROutdoor work limited to early morning (before 10am) and late afternoon (after 3pm). Extended midday break (11am–2pm). Buddy system mandatory — no one works alone outdoors.
52°C+EXTREME DANGERAll non-essential outdoor work suspended. Essential animal care only (feeding, watering) with 2-person team, 15 minutes max per rotation.

Hydration Rules

Signs of Heat Illness

ConditionSignsAction
Heat CrampsMuscle cramps, usually legs or abdomen, heavy sweatingRest in shade. Drink water with electrolytes. Stretch gently. Return to work only when cramps fully stop.
Heat ExhaustionHeavy sweating, pale/clammy skin, weakness, dizziness, nausea, headache, fast weak pulseSTOP WORK. Move to shade/air-con immediately. Lie down with legs elevated. Cool with wet cloths. Sip water. Do not return to work that day. If no improvement in 30 minutes → hospital.
HEAT STROKEHigh body temp (>40°C), hot/red/DRY skin (sweating has stopped), confusion, slurred speech, unconsciousCALL 911 IMMEDIATELY. This is life-threatening. Move to shade. Cool rapidly — ice packs to neck/armpits/groin, wet sheets, fan. Do NOT give fluids if unconscious. Stay with them until ambulance arrives.

Buddy System — Outdoor Spokes

During DANGER and EXTREME DANGER heat index days:

Hot Indoor Areas

Biosecurity Protocols

The Rule

Disease does not respect property lines. One outbreak in the Poultry or Livestock spoke can wipe out the entire herd/flock and spread to neighbouring farms. Biosecurity is not optional — it protects our animals, our neighbours' animals, and our livelihood.

Biosecurity Zones

ZoneAreasEntry Requirements
RED — RestrictedPoultry houses, livestock holding yards, quarantine pen, breeding areasAuthorised spoke staff only. Foot bath on entry AND exit. Dedicated boots (not worn off-site). Clean clothing. No visitors without CEO approval.
AMBER — ControlledFeeds milling, feed storage, veterinary area, compost processingSpoke staff + authorised personnel. Foot bath on entry. Hand wash before handling feed. Rodent control active.
GREEN — GeneralPetting zoo (public area), market (retail), nursery sales areaPublic access permitted. Hand wash stations provided. Animals in petting zoo are vaccinated and health-checked weekly.

Foot Baths

Vehicle Wash-Down

New Stock Quarantine

AnimalQuarantine PeriodLocationRequirements
Manok (all poultry)21 days minimumQuarantine pen — separate from main flock, downwindDaily health check. No contact with existing flock. Separate feed/water equipment. Veterinary clearance before release.
Baboy30 days minimumQuarantine holding yard — separated by solid barrier (not just fence)Daily health check. Temperature monitoring. ASF testing if available. Veterinary clearance before joining herd.
Baka / Kambing21 days minimumQuarantine paddock — separate grazing, no shared fencelineDaily health check. Deworming on arrival. Vaccination check/update. Veterinary clearance.

Disease Response Procedure

Routine Biosecurity Calendar

FrequencyActionResponsible
DailyFoot bath solution changed. Sick/dead animal checks. Feed/water equipment clean.Spoke staff
WeeklyPetting zoo animal health check. Rodent bait stations inspected. Perimeter fence check for wild animal entry.Spoke head
MonthlyFull disinfection of poultry houses (between batches) and livestock shelters. Lime application to yards. Foot bath solution strength tested.Spoke head + maintenance
QuarterlyVeterinary visit — herd/flock health assessment, vaccination schedule review, parasite managementCEO + Vet
AnnuallyBiosecurity plan review. Staff refresher training. Update quarantine procedures if regulations change.CEO + all animal spoke heads

Key Contacts

ContactNumberWhen to Call
Local VeterinarianTBCSick animal, injury, routine visits
Provincial Veterinary Office (Camarines Sur)TBCNotifiable disease, outbreak, regulatory compliance
Bureau of Animal Industry (BAI) Region VTBCNotifiable disease reporting (legal requirement)
DA-CVISNET Hotline(02) 8928-4551Animal disease surveillance reporting

New Starter — HSE Induction Summary

Every new starter reads this section on their first day and signs the Induction Sign-Off Register.

  1. People first. Always. Assets are insured. People are not replaceable. Never put yourself in danger to protect equipment or stock.
  2. No SDS, no entry. Every chemical on this site has a Safety Data Sheet. Know where your spoke's SDS folder is. If a chemical arrives without an SDS — it does not come on site.
  3. 25 kg rule. Don't be a hero. If it's heavy, get help or get a trolley.
  4. Pre-start before you start. If it has an engine, a blade, or a plug — do the checklist first.
  5. Red tag = do not touch. Lockout/Tagout is sacred. Cutting someone's lock off is a sackable offence.
  6. Report everything. Incidents, near-misses, hazards. No blame. We fix systems, not people.
  7. Water, shade, buddy. Drink before you're thirsty. Rest before you're dizzy. Watch out for each other.
  8. Foot baths exist for a reason. Step in, both feet, every time. Biosecurity protects our animals and our neighbours'.
  9. Know your exits. Two ways out of every building. Assembly point is the car park (primary) or basketball courts (secondary).
  10. Typhoon signals are not suggestions. When PAGASA says Signal 2, we lock down. Your safety is more important than tomorrow's revenue.
  11. Ask questions. If you don't know, ask. If it doesn't look right, say something. The only stupid question is the one you didn't ask before someone got hurt.

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