Protocols
Standard Operating Procedures
Write SOPs as short checklists. If it needs training, it needs a SOP.
Full Standard Operating Procedures
| SOP | Covers | Open |
|---|---|---|
| POS Operations | Opening, ringing sales, payment methods, staff meals, voids, till balance, Z-report, backup protocol, offline mode | Open SOP |
| GCash Agent | Cash-in, cash-out, bills payment, commission & tax, transaction history, daily balance, monthly close-off | Open SOP |
| Night Audit Procedure | Full 10-step reconciliation: Cash → EFT → Visa → Mastercard → Account Credit → Staff Meals → GCash → Voids → Z-Report → Finals | Open SOP |
Starter Checklists
Cold chain (starter)
- Check temp log (AM/PM)
- Door discipline (open/close fast)
- Stage product by route
- FIFO and labeling
- Clean spills immediately
Feed & forage handling (starter)
- Keep feed dry and off ground
- Rotate stock (FIFO)
- Track usage weekly
- Keep pests out (sealed bins)
- Spill cleanup + sweep
Yard / loading (starter)
- Clear lanes
- Spotter for reversing
- Load plan before lifting
- Strap / secure
- Final walk-around
Cleaning / washdown (starter)
- Tools ready (hose, brush, disinfectant)
- Clean from high → low
- Rinse thoroughly
- Dry where possible
- Log completion
Next: Tell me which SOPs you want first (cold chain, deliveries, goats, eggs, compost, water) and I’ll write them as proper pages.